Carmen Gloria Solis Leiva

Carmen Gloria Solis Leiva has extensive experience in digital transformation and agile methodologies, currently serving as Digital Chapter Lead and Change Manager at LATAM Airlines since March 2010. Key responsibilities include leading change initiatives, fostering adoption of lean-agile practices, and developing a comprehensive playbook for change management within the VP Digital&IT. Previous roles at LATAM Airlines include Product Manager, Agile Delivery Lead/Scrum Master, and Scrum Master across various teams, where Carmen Gloria focused on product development, continuous improvement, and operational excellence. Educational qualifications include a Diplomado in Gestión Ágil from Pontificia Universidad Católica de Chile and a degree in Industrial Engineering from Universidad de Talca, complemented by international studies at Technische Universität Dresden. Early career experience includes internships in human resource management and process engineering.