Lattice
Charlotte Cerf's work experience is as follows:
- Lattice:
- Team Lead, Strategic Customer Success (September 2022 - Present)
- Strategic Customer Success Manager (October 2021 - September 2022)
- Senior Customer Success Manager (March 2021 - September 2021)
- Customer Success Manager (November 2019 - March 2021)
- Hello Weldon:
- Head of Product & Community (April 2019 - October 2019)
- Abacus Labs:
- Director of Customer Success (March 2015 - July 2018)
- Warby Parker:
- Customer Experience (February 2013 - March 2015)
- The Meatball Shop:
- Pastry Cook (May 2012 - January 2013)
- John Wiley and Sons:
- Editorial Assistant (June 2011 - May 2012)
- Physicians for Human Rights:
- Communications Intern (May 2010 - August 2010)
Charlotte Cerf has experience in customer success management, product and community leadership, pastry cook, editorial assistance, and communications internship. Charlotte has worked in various companies such as Lattice, Hello Weldon, Abacus Labs, Warby Parker, The Meatball Shop, John Wiley and Sons, and Physicians for Human Rights.
Charlotte Cerf attended Wesleyan University from 2007 to 2011, where they obtained a Bachelor of Arts degree in Sociology. Prior to that, they completed their high school education at Montclair High School.
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Lattice
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Used by 5,000+ companies around the world, Lattice's people management platform brings together all the tools, workflows, and insights business leaders and people managers need to build engaged, high-performing teams and succeed in the new world of work. The Lattice platform enables great business outcomes by integrating continuous performance management, employee engagement, career development, compensation management, goal-setting and OKRs, and people analytics in a unified, employee-centric experience that people actually like to use.