Desiree Peters

Desiree Peters has a diverse work experience spanning different roles in technical support, customer support, customer success, office management, and executive administration. Desiree started their career as an Executive Administrative Assistant at Alive Media from July 2016 to July 2017, where they assisted in HR procedures, managed calendars and schedules, and handled financial applications. From July 2017 to September 2019, they served as an Office Manager at Alive Media, overseeing HR procedures, payroll, vendor relationships, and tax filings.

In 2019, Desiree joined Webconnex as a Technical Support Engineer. Desiree contributed to bug identification and resolution, improved efficiency and documentation of support processes, and created product training materials. In September 2019, they transitioned to the role of Customer Success Manager, where they managed enterprise and VIP customer relationships, conducted demonstrations, and recorded customer feedback. Desiree consistently received high customer approval ratings and kept track of new product developments.

Desiree then moved to HAAS Alert in 2023 as a Customer Support Engineer, providing support to customers before joining Lattice in the same year as a Technical Support Engineer.

Desiree Peters received their Bachelor's degree in Psychology from Southwestern Assemblies of God University, where they studied from 2009 to 2013. In 2018, they began pursuing a degree in Mental Health Counseling/Counselor at Western Seminary. The information is not provided as to whether they completed this program or if they are currently enrolled.