Launch Gift Cards
Rory Nall is an experienced professional in customer care and product management, currently serving as a Customer Care Representative at Launch Gift Cards since June 2023, resolving approximately 10,000 customer tickets and maintaining the company knowledge base. Previously, as a Product Operations Manager at Drift, Rory developed marketing proposals, refined research processes, and facilitated product release meetings, enhancing communication among product teams. At Xceleration, Rory held the role of Product Manager, achieving significant improvements in customer engagement through targeted marketing initiatives and managing cross-functional communications. Additionally, Rory's earlier experience as a Client Solutions Intern involved auditing user accounts and supervising data processing tasks. Rory holds a Bachelor of Business Administration in Marketing from Georgia State University.
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Launch Gift Cards
Launch Gift Cards (LGC) is a technology solutions provider for the closed loop gift card industry, providing digital commerce tools for gift card programs including B2C ecommerce and B2B bulk functionality. LGC’s platform has been built from the ground up using modern APIs and services that enable a 100% custom solution for clients. LGC ignored the template trend and made everything customizable for its clients, even the transactional emails. The goal is to make it truly look and feel like a client developed solution, without bothering their engineers to build it. LGC offers full fraud indemnification and an automated chargeback process, further protecting our clients. LGC is a startup and entrepreneurial drive is what makes this company go. The small team of people are fast-paced, creative, and energetic.
Employees
11-50