Laura Sippel is a highly experienced professional in marketing, customer experience, and education, currently serving as a Learning Coach and Senior Lecturer at Laurea University of Applied Sciences since January 2023. Previous roles include Designer for Internal and External Communications at UniSport, where responsibilities encompassed strategic planning and communication development, and Service and Marketing Designer focused on integrating exercise into university life. Laura has also held positions as a Marketing, CX & Sales Teacher Trainee and Design Thinking Coach across various academic and organizational settings. Educational qualifications include a Master's degree in Economics & Business Administration from the University of Turku, a Professional Teacher Education qualification from JAMK University, and studies in Positive Psychology and Adult Education.