Jessika K. Banks

Sr. Director Of Digital Product & Operations at Laurel Road

Jessika K. Banks, MBA, is an experienced leader in the financial services sector, currently serving as the Head of Business Enablement & Go-to-Market for Consumer Healthcare Banking at KeyBank, where responsibilities include strategizing end-to-end go-to-market initiatives, managing risk and operations, and launching healthcare and student loan solutions. Previously, Banks held the position of Sr. Director of Digital Product & Operations at Laurel Road, overseeing digital offerings for a financial services business unit and leading a team focused on enhancing the product lifecycle and customer experience. Banks has demonstrated expertise in digital product management, project management, and operational leadership in various roles at KeyBank, including Digital Product Strategy Manager and Client Experience Strategist. Academic credentials include an MBA from the University of Alabama, specializing in Data Analytics, Strategic Marketing, and Management, alongside a Bachelor's degree in Health Care Administration.

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Laurel Road

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Operates a national online lending company and FDIC-insured bank, offering online student loan refinancing, personal lending and mortgage products as well as consumer and commercial banking services.


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201-500

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