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Mala Wai

Head Of Human Resources at Lava.ai

Mala Wai currently serves as the Head of Human Resources at Lava.ai, having assumed this role in January 2025. Previously, Mala held several key positions including Director of the People Business Function at Harness and Senior Global Human Resources Business Partner at Motive. Earlier experience includes consulting as an Employee Success Business Partner, and various roles at TIBCO Software Inc. and Novartis Institutes for BioMedical Research, culminating in a strong foundation in HR management, program planning, and organizational development. Mala began a career in human resources as a Global HR Representative at Lucent Technologies and has a Bachelor's degree in Business Administration from San Francisco State University.

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San Francisco, United States

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Lava.ai

LAVA is software for real-time customer experience marketing. Their features include the ability to connect with all people and connect devices in real time while capturing customer behavior and context, enabling businesses to engage their customers.