Everton Dantas

Everton Dantas is a seasoned professional in customer service and marketing with a diverse background across multiple industries. Currently serving as Customer Service Manager - D2C and CRM Manager E-commerce at Lavazza Group since July 2021, Everton has honed skills in customer education and support. Prior experience includes the role of Customer Service Representative at Premiere Response, where trilingual support was provided for Reckitt Benckiser customers. As Marketing Manager at Vereda Transportes, successful omnichannel advertising campaigns were directed, and representation at transportation conferences was undertaken. Everton's earlier tenure as Account Executive at Isobar saw leadership in over 500 digital projects, coordination across various teams, and management of direct reports. Starting a career as an Intern at Doisnovemeia Publicidade, Everton developed communication strategies and received accolades in the advertising field. Everton holds a Bachelor's degree in Communication Studies specializing in Publicity and Advertising from Universidade de Brasília.