Julia Rapp is an experienced professional in the fields of CRM and loyalty management, currently serving as Lead/Senior Manager & Product Owner CRM at LAYA Group since October 2021. Prior to this role, Julia held the position of Principal Consultant at b.telligent from November 2019 to September 2021, specializing in CRM and loyalty consulting. Julia's extensive background includes various leadership roles at Payback, part of the American Express Group, where responsibilities spanned international loyalty product management, account management, and market development from May 2011 to October 2019. Additionally, Julia worked as a Senior Consultant at Solon Management Consulting from May 2007 to April 2011 and interned at UNOPS in 2006-2007. Julia holds a degree from WFI.
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