Eoin O'Shea is an experienced professional with a background in service desk leadership and project management, currently serving as the Service Desk Team Lead and Project Manager for Solution Delivery Planning at Laya Healthcare since June 2014. Prior to this role, Eoin held various positions within Assurant Services Limited and Assurant Solutions Limited, including Quality Assurance Team Lead and Quality Assurance Specialist. Eoin began a career in quality control as a Quality Control Administrator at Assurant Service Ireland Limited. Eoin holds a BA (Hons) in Legal and Business Studies from Waterford Institute of Technology, achieved between 2004 and 2007.
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