James Barry has extensive experience in customer care and sales within the healthcare sector, currently serving as Customer Care Manager at Laya Healthcare since September 2010, with previous roles including Sales Support Manager, Sales Support Team Leader, and Learning And Development Specialist & Team Leader. Prior to this, James worked at AXA from June 2007 to September 2010 in roles such as Solution Delivery Test Analyst and Broker Associate. James holds a Higher Diploma in Coaching/Coaching Psychology from University College Cork, a Professional Diploma in Change Management from University College Dublin, a Professional Diploma in Leadership from Griffith College Cork, and multiple accredited product advisor qualifications from The Insurance Institute. Additionally, James is certified as a Master Trainer in Learning & Development from the Irish Management Institute.
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