Teresa Santana

Teresa Santana is a customer care advocate at Laya Healthcare since July 2023, bringing extensive experience from previous roles at Malwarebytes, where Teresa held positions as a technical writer, quality assurance specialist, and customer support specialist from September 2015 to August 2023. Prior experience includes customer support at Voxpro (May 2014 - August 2015) and dietary roles at Santa Casa da Misericórdia de Portimão and Clínica A Lacobrigense from 2004 to 2014. Additionally, Teresa worked as a mystery shopper at Pentaudis, Lda from 2010 to 2013. Education includes a Licenciatura em Dietática from Universidade do Algarve and a Licenciatura em Humanidades from Universidade Aberta, the latter of which is currently being completed.