Thomas O Dwyer

Thomas O Dwyer has extensive experience in claims operations within the healthcare sector, currently serving as a Claims Operations Specialist at Laya Healthcare since August 2013, responsible for automating over 60% of claims volume and providing comprehensive data analysis. Previously, Thomas held roles as Inpatient Claims Team Leader and Inpatient Claims Assessor at Laya Healthcare, overseeing a team for quality enhancement and addressing internal and external queries. Thomas started the career as a Claims Settlement Adviser at CS Healthcare and demonstrated early management skills as a Restaurant Manager at Lakeside Restaurant. Educationally, Thomas holds a Bachelor of Business Studies with a focus on Accounting from Munster Technological University.