Jeanetta Chow

Jeanetta Chow is a seasoned professional with extensive experience in claims and fraud operations, currently serving as a Sr. Specialist at Santander Consumer USA since November 2020. Previously, Jeanetta held various positions at Pier 1, including Loss Prevention Analyst for e-Commerce, Loss Prevention Supervisor, and Loss Prevention Coordinator, where responsibilities included fraud prevention, chargeback management, and crisis management support. Prior experience at GameStop encompassed roles in customer care training, order verification, and customer service, emphasizing skills in fraud screening and process improvement. Jeanetta is pursuing a degree in English and Communication at Tarrant County College.