LAZ Karp Associates, LLC
Rachel Nurmi is a skilled Software Application Developer at LAZ Parking since April 2022, where significant contributions include enhancing an eCommerce platform and developing a checkout system that integrated digital wallets, resulting in a 32% revenue increase. Previously, from September 2015 to August 2021, Rachel served as Lead Guest Service Ambassador at Waldorf Astoria Chicago, focusing on delivering exceptional guest support and training new team members, as well as fulfilling the role of Night Audit Ambassador, where accurate financial data management was crucial. Earlier experience included serving as a Guest Service Agent at Homewood Suites by Hilton from January 2011 to January 2015, assisting guests with inquiries and enhancing their overall experience. Rachel holds a Bachelor of Arts degree from Columbia College Chicago.
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