LBF Travel is a leading global travel company that operates multiple contact centers with staffing of over 850+ travel professionals to assist leisure and business travelers seeking to research, plan and book the best travel options.

Travel & Leisure

LBF Travel

LBF Travel's headquarters in San Diego, CA, United States

Michael H. Thomas

Vikas Prabhakar

Peter Harders

Patrick P.

This department is responsible for driving revenue through direct interactions and transactions with customers.

Sales Department

This department specializes in assisting clients with travel arrangements and sales of travel-related services.

Travel Sales

The Customer Support Team at LBF Travel is dedicated to providing exceptional assistance to leisure and business travelers, ensuring their inquiries and concerns are addressed promptly. This team, comprising Senior Customer Care Executives, Customer Support Representatives, and a Customer Service Team Lead, works collaboratively to facilitate seamless travel planning and booking experiences, offering expert guidance and support throughout the customer journey.

Customer Support Team

This department focuses on driving revenue through sales strategies and ensuring customer satisfaction and success.

Sales and Customer Success

This department manages sales processes and operational strategies to drive business growth and efficiency.

Sales and Operations

The Leadership Team at LBF Travel is responsible for setting the strategic direction of the company, overseeing operations, and ensuring alignment with the organization's mission to provide exceptional travel experiences. They collaborate on high-level decision-making, resource allocation, and performance evaluation to enhance customer service and drive business growth in a competitive global market.

LBF Travel

Org chart

Teams

Sales Department

Travel Sales

Customer Support Team

Sales and Customer Success

Sales and Operations

Leadership Team

Offices

LBF Travel

Org chart

Teams

Sales Department

Travel Sales

Customer Support Team

Sales and Customer Success

Sales and Operations

Leadership Team

Offices

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