Johnny Diaz is a seasoned Digital Transformation Specialist at LDI Connect since June 2021, where contributions include leading a strategic shift to a SaaS model, resulting in a 130% year-over-year increase in annual recurring revenue and an expanded customer base of over 300. Previous experience includes roles as Territory Account Manager at Mitel, managing business development and account penetration in commercial and government accounts, and as Territory Account Executive at Frontier Communications, focusing on revenue growth and client retention. Additional roles include Director of Telecommunications at Michigan Technological University, overseeing comprehensive IT telecommunications services, and Director of Client User Services at the University of Bridgeport, implementing user service policies. Educational qualifications include a BA in Business and an Associate of Arts in Business Administration from the University of Bridgeport.
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