Your cloud-based contact center for sales outreach and customer service. Scales with your business, small or large. LeadDesk is the software behind happier agents, better service, and more sales.

Information Technology

LeadDesk

LeadDesk's headquarters in Helsinki, Finland

Olli Nokso-Koivisto

Stefano Mosconi

Mikael Kvitle

M&a Manager, Helsinki 🇫🇮

Inka Laakso

Eveliina Puustjärvi

Kai Leppänen

Jarno Tenni

The Sales and Business Development team at LeadDesk is responsible for driving revenue growth by fostering relationships with clients, identifying new business opportunities, and enhancing the company's market presence. This team develops sales strategies, manages key accounts, and collaborates with various stakeholders to ensure that LeadDesk's solutions meet customer needs while maximizing sales performance and customer satisfaction.

Sales and Business Development

The Software Development and Engineering team at LeadDesk is responsible for designing, developing, and maintaining the company's cloud-based contact center solutions. They work collaboratively to enhance software functionality, ensure high performance and security, and deliver user-friendly interfaces for both sales outreach and customer service. This team also focuses on integrating innovative technologies and streamlining workflows to facilitate scalable solutions that meet the evolving needs of businesses of all sizes.

Software Development and Engineering

The Customer Success and Support team at LeadDesk is dedicated to ensuring that clients achieve maximum value from the cloud-based contact center platform. They provide expert guidance, proactive support, and tailored solutions, fostering strong relationships to enhance user satisfaction and drive business growth. This team also addresses technical inquiries, ensuring seamless operations and a positive experience for sales and customer service teams.

Customer Success and Support

The Sales and Marketing team at LeadDesk is responsible for driving customer acquisition and brand awareness through strategic marketing initiatives and effective sales outreach. This team collaborates to optimize lead generation, enhance customer relationships, and effectively communicate the value of LeadDesk's cloud-based contact center solutions to various market segments. Each team member plays a vital role in fostering growth and ensuring the software meets the evolving needs of customers across different regions.

Sales and Marketing

The Leadership Team at LeadDesk is responsible for setting the strategic direction and vision of the company. Comprising executives from engineering, sales, business development, and corporate affairs, the team collaborates to drive innovation, enhance customer experiences, and ensure operational excellence, ultimately leading to growth and success in the competitive contact center market.

Leadership Team

The Product Development Team at LeadDesk is responsible for designing, enhancing, and optimizing the cloud-based contact center software. This team collaborates closely to identify customer needs, develop innovative features, and ensure seamless integration, ultimately improving agent performance and customer satisfaction. They focus on delivering scalable solutions that drive sales outreach and enhance customer service for businesses of all sizes.

LeadDesk

Org chart

Teams

Sales and Business Development

Software Development and Engineering

Customer Success and Support

Sales and Marketing

Leadership Team

Product Development Team

Offices

LeadDesk

Org chart

Teams

Sales and Business Development

Software Development and Engineering

Customer Success and Support

Sales and Marketing

Leadership Team

Product Development Team

Offices

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