LeadDesk
Pasi Auersalo has over 20 years of experience in the telecommunications and support sectors. Currently serving as a Junior Telco Engineer and 2nd Level Support Specialist at LeadDesk since January 2019, Pasi has developed expertise in technical support. Prior experience at Elisa includes roles as Service Specialist, Senior Service Specialist, and Palveluasiantuntija, spanning a decade from September 2008 to December 2018. Pasi's career began at twenty4help as a Support Engineer from March 2003 to December 2005, establishing a solid foundation in customer service and technical assistance.