Hanh Nguyen

Marketing Operations Manager at Leading Authorities, Inc.

Hanh Nguyen has a range of work experience in various industries. Hanh began their career as a Quality Department Intern at Emerson Ecologics, where they managed filing systems and assisted with proofreading and fact-checking medical education materials. Hanh then worked as a Regulatory Department Intern at Smith & Nephew, overseeing data entry, researching surgical tools, and managing the filing system for contracts. Hanh also gained experience as a Human Resources Intern at Enterprise Bank, where they managed course preparation and data analysis for employee trainings and planned team-building activities.

Hanh then transitioned to a role as a Sales Associate at Charlotte Russe, where they focused on promoting store merchandise and providing personalized stylizing assistance to customers. Hanh continued their retail experience at J.Crew, starting as a Sales Associate and later becoming a Keyholder and Assistant Manager. As an Assistant Manager, they provided personalized customer service, audited visual merchandise, and led a team of sales associates.

Hanh also has experience in the non-profit sector, serving as a Nonprofit Services Intern at the Massachusetts Nonprofit Network. In this role, they co-authored newsletters, created social media content, and conducted research on grant opportunities and vendor options. Additionally, they worked at Bentley Service-Learning and Civic Engagement Center as a Program Manager, where they taught students teamwork skills, facilitated sessions, and managed a team of university students.

Most recently, Hanh worked at Leading Authorities, Inc. as a Marketing Email Coordinator and Manager of Data and Digital Marketing. In this role, they planned marketing content for multiple business lines, managed email campaigns, and led data hygiene projects. Hanh then transitioned to the role of Marketing Operations Manager, where they administered a system migration, ideated new business operations processes, and governed the marketing tech stack.

Overall, Hanh Nguyen has a diverse range of experience in customer service, marketing, non-profit, and HR roles, showcasing their adaptability and skillset across industries.

Hanh Nguyen began their education at Notre Dame Cristo Rey High School in 2013 and completed their studies there in 2017. During this time, they did not receive a degree or specialize in any particular field of study. In 2014, they participated in the Notre Dame Summer Scholars Program at the University of Notre Dame - Mendoza College of Business, focusing on Entrepreneurship/Entrepreneurial Studies.

In 2017, Hanh enrolled at Bentley University and pursued a Bachelor of Science degree in Marketing. Hanh studied at Bentley University until 2021, when they completed their undergraduate education.

In addition to their formal education, Hanh has obtained certifications from the HubSpot Academy. In December 2019, they achieved a Content Marketing Certification and an Inbound Marketing Certification from this institution.

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