Oluwatimilehin Falomo

Oluwatimilehin Falomo serves as the Manager of the Customer Experience Department at Leadway since August 2022, following a progression of roles at Access Bank Plc from April 2019 to August 2022, including Contact Center Team Lead and Business Analyst for the D365 CRM Solution. Prior experience at Diamond Bank Plc from October 2017 to April 2019 encompasses responsibilities as a Contact Center Resolution Officer and Chatbot Monitoring Team Lead. Oluwatimilehin's career began as a Contact Center Agent at Diamond Bank Contact Center from September 2013 to September 2017, preceded by a role as Business Development Manager at Excelon MyReward Limited from April 2012 to June 2013. Oluwatimilehin holds a Bachelor of Agriculture degree in Plant Sciences from the University of Agriculture, Abeokuta, completed in 2010.