JC Reyes Dajer

With a strong focus on operational analytics and data-driven decision-making, I am dedicated to driving CX transformation and enhancing efficiency across organizations. My expertise in managing multimillion-dollar budgets, leading large-scale teams, and fostering a culture of innovation has resulted in significant improvements in customer experience and operational effectiveness. Certified Project Manager, PMI-ACP and Black Belt, I excel in aligning strategic initiatives with organizational goals to achieve measurable outcomes and sustainable success.