Viviana Ibarra

Viviana Ibarra is an experienced professional in account management and customer success, currently serving as an Account Development Manager and previously as an Enterprise Account Manager and Customer Success Manager at Lean Solutions Group since November 2020. Ibarra has a background in healthcare services as a Patient Concierge Coordinator at bioXcellerator and as a Patient Concierge, where responsibilities included supervising staff and coordinating patient logistics. Previous roles include National Sales Executive at Comercial de Carnes Frías del Norte and experience in bilingual customer service with Sutherland Global Services and Teleperformance. Ibarra holds a Master's degree in Communication from Universidad EAFIT and a Bachelor's degree in Communication Sciences from Universidad Autónoma de Baja California, complemented by training in performing arts.