Virgil Jenkins

Virgil Jenkins is a seasoned IT professional with extensive experience in helpdesk support and computer technology management. Currently serving as a Sr. Helpdesk Support Technician at LEARN Charter School Network since August 2015, Virgil is responsible for the onboarding of new associates, deployment of laptops, desktops, and printers, as well as providing desktop support and troubleshooting user issues. Prior to this role, Virgil worked at True Value Company from April 1997 to February 2015, advancing from Sr. Computer Technician, where responsibilities included similar helpdesk functions, printer and copier repairs, and network administration, to Sr. Computer Operator, which involved monitoring mainframe systems and managing trouble tickets. Virgil's diverse skill set encompasses both hardware and software support, making significant contributions to IT operations in each position held.