Ian Fleming is an accomplished professional with over 55 years of experience in various roles focused on continuous improvement, partnerships, and retail management. Currently serving as the Director of Continuous Improvement at Learning Care Group, Ian previously held leadership positions at MySimplePetLab as VP of Partnerships and Head of Retail, as well as Senior Partner Success Manager at Fuzzy, where a commitment to broadening access to veterinary care was paramount. At Shipt, significant achievements included driving 150% year-over-year account growth and implementing a cost-saving digital membership model. Ian also has experience in communication through roles at Direct Communications and as a training manager specializing in customer service. Ian holds a Bachelor of Arts in Political Science from Samford University.