Evan Thomas Itil4

Evan Thomas ITIL4 possesses extensive experience in IT Service Management, particularly within the healthcare sector at Lee Health, where responsibilities include managing continuous improvement initiatives for the ServiceNow platform and implementing ITIL 4 standards. Prior roles at Enterprise Integration included ITSM Manager, Client Engagement Director, Incident Manager, and Service Desk Technician, focusing on enhancing ITSM practices, delivering training, and overseeing service delivery for significant clients. Educational qualifications include a Bachelor of Science in Information, Communication and Technology from Florida State University.