Kelsey Caudron (she/her)

Kelsey Caudron is an experienced professional with a diverse background in technical support and IT roles. In 2013, they started their career as a Shift Supervisor at Starbucks, where they worked until 2018. Kelsey then joined Vacasa as an IT Asset Specialist, followed by a role as an IT Service Desk Technician. In 2019, Kelsey joined Cloudability as a Technical Support Engineer, where they provided expert support to clients and closed over 250 tickets per month. Kelsey was quickly promoted to Sr TSE and took on additional responsibilities such as onboarding new team members and maintaining documentation. In 2021, Kelsey became a Technical Support Manager at Cloudability before moving on to Mighty in 2022. At Mighty, they served as the Lead Support Engineer, leading all support efforts and handling automation, client support, issue logging, and documentation. Currently, they hold the position of Technical Support Manager at LeetCode, starting from 2023. Kelsey's work experience highlights their expertise in providing quality support, adapting to new technologies, and effectively managing support teams.

Kelsey Caudron (she/her) completed their education in a chronological order as follows:

From 2015 to 2018, they attended the Ira A. Fulton Schools of Engineering at Arizona State University, where they earned a Bachelor's degree in Information Technology.

In July 2019, Kelsey obtained a certification as an Amazon Web Services Cloud Practitioner from Amazon Web Services (AWS).

From 2020 to 2021, they enrolled in Western Governors University, where they pursued a Master of Science (MS) degree in Data Analytics.

This is the entirety of their education history provided.