Yung-Sheng Chang, PhD is a user researcher with experience in conducting foundational research to inform business initiatives. They have worked at Legacy Health, The University of Texas at Austin, Vrbo, Chang-Gung University, Hsinchu Veterans Service Office, and National Tsing Hua University. Yung-Sheng holds a Ph.D. in Information Science/Studies from The University of Texas at Austin, a Master's Degree in Industrial Engineering and Engineering Management from National Tsing Hua University, and a Bachelor's degree in Psychology from National Chung Cheng University.
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