Diego Guerrero

Diego Guerrero is an experienced IT professional currently serving as an IT Support Technician Level 2 at Legal Services of Greater Miami, Inc. since January 2017, where responsibilities include supporting staff on equipment and software use and handling service requests for troubleshooting. Prior to this role, Diego worked as a Help Desk Support Specialist at Telefónica from February 2015 to January 2017, providing remote support to users across Latin America, North America, and Central America. Diego's earlier experience includes a position as a Document Management Specialist at Services On-Site from February 2011 to February 2015, focusing on file format conversions and digital file management. Diego holds an Information Technologist degree from Miami Dade College and a Network Technician degree from the National School of Technology in Miami.