Erdin Ustusoy

Erdin Ustusoy is an accomplished operations management professional with extensive experience in various leadership roles within the technology and business sectors. Currently serving as Managing Director and previously as Director of Operations and Head of Operations at LegalZoom since August 2017, Erdin focuses on enhancing the core value chain. Prior experience includes positions at BCSG, where Erdin was Head of Operations and Operations Manager from March 2011 to August 2017, contributing to improved relationships between financial institutions and small business customers. Additionally, Erdin held the role of General Manager at Yog, overseeing multiple sites and ensuring operational efficiency. Early career experience includes a position as a Web Communications Assistant at the National Physical Laboratory. Erdin holds a Bachelor of Science in Business Information Technology from Kingston University. Expertise encompasses systems security and compliance, team management, technology-driven strategy development, and implementation of Lean and Six Sigma methodologies.