Michele Johnson

Customer Service Representative at Legend Valve

Michele Johnson has extensive experience in customer service, having worked as a Customer Service Representative at Legend Valve since October 2018 and at Dayton Lamina Corporation from May 2012 to October 2018. Michele prioritizes customer care and maintains consistent communication with clients, aiming to meet or exceed their expectations. Michele is also an alumna of Schoolcraft College.

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Legend Valve

Legend Valve has the most expansive offering of valves, fittings, tubing, and components for plumbing and hydronic systems. With more than 9,000 products representing 80 plus product classes designed for residential, commercial and industrial applications. --------------------------------------------------------------- GUARANTEED PERFORMANCE 100% 24 hour order processing, or 5% off the order; 100% line item fill rate, or 5% off the item; 100% line item order accuracy, or 5% off the error; no minimum order, no case pack quantity requirement; and material may be returned with no restocking fees. LEGENDARY QUALITY The 5/25 valve warranty replaces any valve proven to be defective and reimburse the installing contractor $25.00. LEGENDARY CUSTOMER SERVICE Always a human, no voice mail or automated assistance, trained customer service representatives are on hand to support you and your business always striving to achieve 100% problem resolution in one call. EXPERT ENGINEERING A fully functioning and staffed laboratory for product development and design, production engineering, quality assurance, and product testing assures you and your customers the best quality products. ON DEMAND TECHNICAL SUPPORT Degreed engineers, master plumbers and technical advisors with decades of plumbing, PVF and Hydronic experience on demand to support your business. COMPREHENSIVE TRAINING Expert course instructors for distributor and contractor training classes scheduled throughout the year.