Rich Kerr

Rich Kerr is currently working as an Experience Designer at LEGO House. Previously, they held roles such as Rider Happiness Champion at Buzzbike, Adjudicator at Financial Ombudsman Service, and Aviation Complaint Handler at Consumer Dispute Resolution. They have extensive experience in mediation, problem-solving, and stakeholder management. Rich has a diverse educational background, including studies at iO Academy, De Montfort University, Tresham College, FHMR Sixth Form College, and Rushden Community College.