Lekta AI
Jarosław Płocki has extensive work experience as a Software Solution Architect. Jarosław started working at Contactis Group Sp. z o.o. in 2011 as a Software Developer and later transitioned to the role of Software Solution Architect in September 2015. During their time at Contactis Group, they were responsible for designing and implementing software solutions. In 2017, they joined Lekta AI as a Software Solution Architect, where they focused on designing and implementing the microservices architecture for the Lekta Platform. Jarosław also dealt with telecommunications layer architecture and integration with client's back office systems.
Jarosław Płocki's education history includes studying Computer Science at AGH University of Krakow. No specific start and end years are provided for this education experience.
Lekta AI
Lekta AI brings Customer Care into the AI era. Combining industry experience, academic research and our own technology solutions—we help customers visualize, plan and execute AI and other technology driven change that results in decreased Customer Care cost burdens, high Customer Satisfaction and growth in Sales opportunities.At Lekta AI wehave developed several NLP based solutions for Enterprise, leading with our Conversational Agent platform. Moving beyond simple call routing and rigid Q&A dialogue flow, the Lekta Platform trumps traditional models utilizing our own NLP engine and cutting edge Machine Learning technology to create truly natural conversations with your customers. Capable of voice and text communication through any channel (Messenger, Infoline, Webchat etc.), Multi-language capability, business insights, hassle-free integration and endless scalability, Lekta is designed for your Enterprise.