Jacqueline Fofah

Lead, Customer Success at LemFi

Jacqueline Fofah has a diverse work experience in customer service and management roles. Jacqueline currently works at Lemonade Finance as the Lead of Customer Success since September 2021. Prior to that, they worked at Global Accelerex Ltd. as the Service Center Manager from July 2020 to August 2021. From June 2018 to July 2020, they served as the Customer Support Manager at OPay. Their career started at Primera Microfinance Bank Limited, where they worked as the Contact Centre Supervisor from January 2015 to May 2018.

Jacqueline Fofah pursued a Master's degree in International Business Management and Digital Strategy from Oxford Brookes University from 2021 to 2022. Prior to this, it is unclear where Jacqueline received their undergraduate education, as no specific details regarding a degree or field of study at Bowen University or Swansea University were provided.

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Timeline

  • Lead, Customer Success

    September, 2021 - present