Jordane Thil

Head Of Customer Services at Lemonway

Jordane Thil (Perrot) is an experienced professional with a strong background in customer services and project management. Currently serving as Head of Customer Services at Lemonway since January 2020, responsibilities include leading and growing the implementation team, ensuring client satisfaction, and defining team KPIs. Prior experience includes roles at BNP Paribas as International Account Manager, where coordination of cash management topics and project stakeholder engagement were key, and as Senior Consultant at VERTUO Conseil, focusing on tailored cash management solutions for multinational corporations. Additional experience includes project management and business development roles in various companies, complemented by a solid educational foundation from the University of Paris I: Panthéon-Sorbonne, with multiple master's degrees in project management and business administration.

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