Elizabeth Mansfield

Elizabeth Mansfield is a seasoned customer operations professional with extensive experience in managing and improving customer experience teams across multiple companies. Currently serving as a Senior Operations Manager at Lemonade since May 2020, Elizabeth has previously held key positions at ClassPass, where responsibilities included leading a customer experience team and creating engagement programs across international offices. Proficient in various tools such as Google Suite, Looker, Tableau, Greenhouse, and Zendesk, Elizabeth has a strong background in performance monitoring, training new hires, and data visualization. Educational credentials include a Bachelor of Arts degree in Religion and the Arts from Belmont University.