Megan Bates is an experienced operations professional with a background in customer experience and community management. Currently serving as an Operations Associate at Lemonade since March 2020, Megan previously held roles at The M Jewelers as Community Manager, Away as Customer Experience Specialist, and Warby Parker as Senior Advisor. Additional experience includes positions at The Wall Street Journal as Fashion Assistant, Athleta as Visuals and Merchandising Lead, and various roles at Gap Inc./ Banana Republic and Gap. Megan holds a Bachelor's degree in Advertising and Marketing Communications from the Fashion Institute of Technology, completed in 2022, and an Associate's degree in the same field from the same institution, obtained in 2013.
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