LenelS2
Jacob Fletcher is an experienced IT professional specializing in software support and technical assistance. Currently serving as a Software Support Engineer at LenelS2 since August 2023, Jacob previously worked as an IT Helpdesk Technician for Gannett | USA TODAY NETWORK from July 2018 to June 2023, contributing to the User Lifecycle Services team. Prior to that, Jacob gained valuable experience as a Help Desk Specialist at Ellucian from April 2016 to June 2018, providing technical support to a wide range of educational institutions. Jacob's career began as a Computer Technician at Fletcher Electronics, a family-run business, where essential skills in hardware and software diagnostics were developed. Jacob holds an Associate's Degree in Computer Technology/Computer Systems Technology from Monroe Community College, completed in 2015.
LenelS2
LenelS2 is a global leader in advanced physical security solutions, including access control, video surveillance and mobile credentialing. Our technology includes web-based and mobile applications enhanced by cloud-based services. Incorporating open architecture, LenelS2 provides scalable, unified security management solutions to customers ranging from global enterprises to small- and mid-size businesses. Easy to install and use, LenelS2 products are supported by an experienced, responsive team dedicated to providing exceptional service. LenelS2 serves segments worldwide including corporate, education, healthcare and government. LenelS2 is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies. For more information, visit www.LenelS2.com or follow @LenelS2 on Twitter.