Jordan Lamoreaux

Jordan Lamoreaux is a skilled software engineer with extensive experience in customer support and software development. Currently employed at Replicate as a Software Engineer - Customer Support since August 2025, Jordan previously worked at Atlassian from March 2021 to July 2025, where significant contributions included leading the implementation of security-focused blocklists and allowlists for the AI product “Rovo” and developing a distributed AI search platform utilized by over 14,000 users. Prior roles include Senior Support Engineer at Atlassian, achieving substantial efficiency improvements through the development of a secure internal admin portal, and Support Engineer III at Edlio, LLC, where Jordan addressed e-commerce vulnerabilities and enhanced team workflow through innovative automation tools. Early career experience includes roles at Sorenson Communications and IT netCARE, focusing on real-time communication and IT support, respectively. Educational qualifications include a Nanodegree in Full Stack Web Development from Udacity and a diploma from Frontier Charter School.