Chris Hearn

Chris Hearn currently serves as the Asia Pacific Service Management Director at Lenovo, overseeing the delivery and execution of managed services and XaaS engagements in the region. Prior to this role, Chris held the position of Advanced Services Delivery Director at Lenovo, where the focus was on service delivery strategy in Australia and New Zealand. Chris's previous experience at Dell EMC spanned several roles, including ANZ Field Services Delivery Lead, responsible for onsite break-fix activities, and Technical Support Manager, where oversight of L2 and L3 support teams was crucial. Earlier career stages included positions at Wintex and Inchcape Coding and Marking, further solidifying expertise in technical support and service management.