Mesi Wesztermayer

Mesi Wesztermayer is a seasoned professional with extensive experience in user relations and customer service. Currently serving as the Director of User Relations at Lensa since July 2017, Mesi is responsible for managing departments focused on brand identity and SEO, analyzing user insights, shaping the company's vision, and collaborating with the Product & UX Team to enhance user experience. Prior to this role, Mesi held positions such as Support Lead at Lensa, Customer Care Specialist at Avis Budget Group, and Customer Service Representative at Docler SSC Ltd., among others, demonstrating a strong background in customer support, team management, and process optimization. Mesi's expertise includes implementing innovative strategies, conducting market research, and ensuring high service quality across various industries.