Vijay Shekar Pakala is an experienced training professional with a diverse background in the hospitality and retail industries. Currently serving as Training Lead at Lenskart.com since February 2022, Vijay previously held roles as Training Specialist at Cure.Fit and Swiggy, where responsibilities included designing and delivering learning solutions, conducting food safety training, and managing training plans. Earlier experience includes working as a Process Trainer at Cafe Coffee Day, focusing on customer service induction and validation of certification, as well as customer service roles at Caltex Australia and Oporto. Vijay holds a Bachelor of Business Administration from the University of Ballarat, an Advanced Diploma in Business from IIBITAUS, and has completed various diplomas in commercial cookery and business management.