Therese Nelson

Customer Service Operations Manager at Leo’s

Therese Nelson is a seasoned customer service professional currently serving as Customer Service Operations Manager and Community Specialist at Leo's since September 2023. Prior to this role, Therese held the position of Customer Service Operations Lead at Polarn O. Pyret from January 2021 to August 2023 and worked as a Customer Care Agent at Brothers AB between September 2015 and July 2020. Earlier career experiences include various sales and marketing communication internships at notable companies such as Marketinghouse and Courtyard by Marriott. Therese holds a degree in Social Media Marketing from Nackademin and a Technical Sales degree from Newton Yrkeshögskola, showcasing a strong foundation in customer-focused interactions and communications throughout a diverse career.

Links

Previous companies


Org chart

No direct reports

Teams

This person is not in any teams


Offices

This person is not in any offices


Leo’s

Leos Lekland is the largest and most visited playcenter chain in the Nordics. The company is in an expansive phase and expects to establish 6-10 new playcenters annually, the goal is 100 playcenters in 2025. When the company started in 2006, our founders wanted to create a meeting place for families with a focus on play and movement. It is more relevant than ever now that reports from the WHO show that children move too little today. The company's success is based on a strong concept of fun, sport and adventure for the whole family with safety, cleanliness and service in the first place. For us at Leos Lekland, children and movement have always been particularly close to our hearts. Every day we see how happy the children are to run, play, climb and have fun with us, and when we read research, we understand that even researchers see lots of benefits for children in motion. Children simply need to move, and they do at Leos!


Industries

Employees

1,001-5,000

Links