Therese Nelson is a seasoned customer service professional currently serving as Customer Service Operations Manager and Community Specialist at Leo's since September 2023. Prior to this role, Therese held the position of Customer Service Operations Lead at Polarn O. Pyret from January 2021 to August 2023 and worked as a Customer Care Agent at Brothers AB between September 2015 and July 2020. Earlier career experiences include various sales and marketing communication internships at notable companies such as Marketinghouse and Courtyard by Marriott. Therese holds a degree in Social Media Marketing from Nackademin and a Technical Sales degree from Newton Yrkeshögskola, showcasing a strong foundation in customer-focused interactions and communications throughout a diverse career.
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