Quentin Walle

Quentin Walle is a customer support specialist currently working at Groupe Les Echos-Le Parisien as Chargé de Support Clientèle since April 2023. In this role, responsibilities include receiving and addressing technical requests from public buyers and companies through various channels, conducting training sessions, and managing complex queries in collaboration with other departments. Prior to this position, Quentin worked at Docaposte from September 2019 to April 2023, first as Attaché Commercial BtoB, focusing on client leads and contract negotiations, and then as Chargé de Relation Client, managing a portfolio of corporate clients and ensuring customer satisfaction. Earlier experience includes a role as Téléopérateur at OGF, where Quentin managed incoming communications and coordinated with internal services. Quentin holds a BEP in Système électronique numérique and Informatique from Lycée Technique Privé Saint-Joseph.