Irfan Shaikh

Irfan Shaikh currently serves as the Assistant Customer Service Manager at LetsTransport since October 2022. Previously, Irfan worked at Xpressbees as a Client Relationship Senior Executive from July 2019 to October 2022, where responsibilities included managing Appointment and Modern Trade customers during a period of growth in the CARGO business, gaining valuable logistics knowledge. Prior experience includes a role as Customer Success Manager at Cogoport, focusing on customer retention and service improvements in a startup environment, and as Placement Coordinator at MIT School of Technology Management, facilitating recruitment processes. Irfan's career began as a Customer Care Executive at DigiCall Teleservices Pvt. Ltd., addressing customer inquiries across India. Irfan holds an MBA in Marketing from MITSOT and a Bachelor of Commerce in Cost and Work Accounting from MAEERS's Arts, Science and Commerce College.