Carlin Thomas, CSM, has a diverse background in project management, consulting, and program operations. Their most recent role is as a Senior Salesforce Project Manager at Lev, a digital consultancy that connects brands to customers using Salesforce. Prior to that, Carlin worked as a Project Management Consultant as a self-employed individual.
Carlin also has experience at Rise Interactive as a Senior Project Manager and Project Manager, where they played a vital role in establishing project management practices at a digital marketing agency. Their responsibilities included managing delivery of multi-channel media campaigns, developing project plans, improving processes, facilitating communication between teams, and ensuring quality control.
They also worked at Startup Institute as a Program Manager and Part-Time Program Operations, where they scaled the successful operation of a part-time program, provided program insights, and managed outreach, recruitment, and systems. Additionally, Carlin served as a Program Manager, planning and administering an 8-week full-time program and leading survey iteration for product improvement. They also held a role in Sales and Account Management at the same company.
Carlin's earlier experience includes working as a Sales & Marketing Consultant at Wala (formerly known as SHIFT/Basic Transfer) and as a Special Projects Coordinator and Enforcement Coordinator at the Chicago Department of Transportation. In these roles, they coordinated enforcement programs, developed and maintained agency websites, and expanded partnerships.
Carlin began their career as a Development Intern at Active Transportation Alliance.
Carlin Thomas, CSM, has a Bachelor of Arts (B.A.) degree in Environmental Studies from Bard College, which was obtained from 2002 to 2006. In 2014, Carlin attended the Startup Institute for a short-term program focused on Sales & Account Management. Additionally, Carlin attended Northfield Mount Hermon School from 2000 to 2002 and The Latin School of Chicago from 1998 to 2000, although the specific degrees or fields of study for these institutions are not provided. Carlin has also obtained two certifications, namely the League Certified Instructor from the League of American Bicyclists in November 2013 and the Certified ScrumMaster® (CSM®) from the Scrum Alliance in May 2022.
February, 2021 - present
Operations Manager at FITS Retail
Global Head Of Process Optimization, Enterprise Operations at Northern Trust
COO and Co-founder at TrioSoft
Chief Operating Officer at SurePoint Technologies
SVP, Cloud Engineering & Operations at athenahealth
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