Celiena B. is a seasoned professional in customer success and account management, currently serving as a Customer Success Manager at Lexia Learning since February 2024. Previously, Celiena held the position of Customer Success Director at HireVue, where a notable achievement included receiving the Top 5 Customer Growth Award in 2023 and managing a $2 million portfolio with significant account expansion. At 2U, as Admissions Manager, Celiena enhanced stakeholder engagement through a proactive communication strategy and led a diverse team of 11. Earlier experience includes serving as Summer Operations Manager for Teach For America, recognized for exceptional leadership and operational improvements, and teaching English IV at KIPP Philadelphia Schools, focusing on curriculum development and innovative teaching methods. Celiena holds a Master of Education in Urban Education and Leadership from the University of Pennsylvania and a Bachelor of Arts in International Politics from Penn State University.