Shana Bernabela

Shana Bernabela is a seasoned professional with extensive experience in education and customer success management. Currently serving as a Senior Customer Success Manager at Lexia Learning since May 2020, Shana excels in customer onboarding, relationship management, and delivering tailored training sessions to enhance product implementation. Prior experience includes roles as an Education Professional at Newport News Public Schools, where Shana significantly improved reading outcomes, and Educator positions at Fairfax County Public Schools and KIPP, focusing on curriculum development and student achievement. Shana's career began as a School Operations Manager with Teach For America, enhancing school efficiency and mentoring new educators. Shana holds a Bachelor's degree in Business Administration and Management from Virginia Commonwealth University and furthered education at Columbia University.