Lexia Learning
Taylor Hynes is an experienced professional in customer service and technical support, currently serving as a Product Support Manager at Lexia Learning since July 2019. In this role, Taylor leads a high-performing team, manages cross-functional teams, and implements initiatives to enhance product support efficiency and customer satisfaction. Prior to this, Taylor held positions at Veracode as an Associate Business Development Representative and at Zoom Technical Services, Inc. as a Technical Recruiter. Additional experience includes roles as a Product Support Supervisor and Specialist at Lexia Learning, as well as earlier positions in customer-facing roles at The Cheesecake Factory and Hollister Co. Taylor holds a Bachelor of Science degree in Psychology from Salem State University.
Lexia Learning
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Lexia is a Cambium brand, one of the best-known and most highly respected reading technology companies in the world. Founded more than 35 years ago with private funding and grants obtained from the National Institute of Child Health and Human Development, Lexia products are now used by millions of students across the world. Lexia® Core5® Reading, the company’s award-winning, flagship product, has set the standard for technology-based reading instruction by providing explicit, systematic, personalized learning on fundamental literacy skills for elementary students of all abilities. With the addition of Lexia® PowerUp Literacy® for non-proficient readers in grades six and above, Lexia continues its promise to improve student literacy by leveraging technology to personalize learning and simplifying the use of data to drive instruction.