Jomilsa Sousa

Jomilsa Sousa is a seasoned professional in customer success management, currently serving as a Customer Success Manager at LexisNexis Middle East since November 2023. Additionally, Jomilsa holds the position of Customer Advisory Board Member at Customer Success Collective since August 2023. Previous roles include Growth Coach at Catalyst Software, Enterprise Customer Success Manager at Zaptic, and Senior Customer Success Manager - EMEA at Swiftly, Inc. Jomilsa's experience also encompasses leading customer success teams at Cision UK and LexisNexis UK. Jomilsa began their career in customer success as a Team Lead at Florence. Educational qualifications include a Bachelor of Science in Business Management from the University of Essex and a Bachelor’s Degree in Business Administration and Management from Universidad de Cádiz, with a focus on languages including French and Spanish.